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TECH SUPPORT >>

Here you will find helpful information including technical tips and reference guides.  Ultimately, a forum will also be set up as a secondary option for technical support, but until then please continue to call Net Security on +61 8 8371 4166 if you require any technical assistance.  

REFERENCE GUIDES >>

DVR Cross Reference - Cross reference guide for our Digital Video Recorder range.

Lens Angle Guide - Reference what viewing angle you will get for each lens size.

IP Ratings - Descriptions for each IP rating

TECHNICAL TIPS >>

Protect your CCTV system from lightning and electrical surges.
WARNING - Your CCTV security system is vulnerable!  Whether your equipment is located indoors or outdoors, the continuous operation of your CCTV security system is vulnerable to unpredictable disruption via surges and lightning strikes.  So how do you protect your CCTV system...  Read more

Obtain images off the JF series intercom.
The JF2 series Aiphone intercom system comes with built in video memory - that is, every time that the call button is pressed on the door station, the master unit will take a photo every second for 8 seconds.  These images are then stored on the master unit for your viewing...  Read more 

Minimize the risk of HDD (hard disk drive) failure.
With the days getting warmer, it's time to start thinking about the maintenance programs you have in place for DVRs.  The HDD inside your DVR stores digitally encoded data on rapidly rotating platters with magnetic surfaces.  The number one cause of HDD failure is heat...  Read more

Magnetically induced reverse polarity high voltage.
It sounds highly technical and it can cause you and your customer some grief, but it is simply the voltage generated when you turn off the supply (volts DC) to the magnetic coil of an electric strike or any inductive device...  Read more

 
 

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